A recording blocked me until I put in a code I was never given, so I had to call customer service & start the whole process over again. The first time this happened, the agent transferred me to tech. You must keep your notice e-mail address and designated phone number current and contact T-Mobile directly if you do not receive your paperless Bill notice.
I have had other issues with doing simple things on AT&T's system (like this) that haven't worked and fixing it involves hours on the phone either on hold or with customer service before I finally get sent to someone technical who can fix it. 15, customers can turn off Paperless Billing in My Account if they’d like to receive paper bills again. We will automatically change this setting on their account. Customers don’t have to do anything to enroll. It sounds like a stupid request, but this is causing some issues due to the personal situation I have. Affected customers will begin receiving Paperless Billing starting Feb. I thought this was all covered in the original post. Then I log in and paperless billing has been turned back off. Simply call to chat with AT&T customer service and pay your bill over the. Then later I receive an email that (as Juniper said) AT&T IS UNABLE TO PROCESS THIS REQUEST. call AT&T technical support to help you resolve technical issues quickly. When I log back in, it says that paperless is "on" (this is what the agent I was on the phone with sees also). Go to solution > Suppressing bill to pay online Learn if you have to suppress your bill in order to make an online payment.
ATT PAPERLESS BILLING NOT WORKING HOW TO
Marc, I know how to set up paperless billing (as Juniper said). Go to solution > Paperless billing Receive an email that your bill is ready to be paid.
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